MHCC

 
FAQ –
Q I need help registering. Is there someone that can help me?
A Yes, please call 503-491-7572 and we can help. You can also come by our Community Education office and we will help you get registered.
   
Q Do I need to mail in a registration form?
A We have gone paperless and all registrations are processed online.
   
Q Can I register now and pay later?
A No. Payment is required by credit card at time of registration.
   
Q Can I pay by check or cash?
A No. Registration requires a credit card.
   
Q Can I get a registration confirmation?
A At time of registration, confirmations are emailed to the email account you provided.
   
Q What do I do if I did not receive a confirmation in my email?
A Check your email junk filters or login to your account and check that you entered your email correctly.
   
Q What do I do if I can’t remember my email or password?
A On the login form, click on the link under forgot your password.
   
Q I already have a MHCC student account, do I need to create a new one?
A Yes. This is a new registration system for non-credit programs.
   
Q Do I need to create a new student account every time I register?
A No. You will use the same account every time you register for a non-credit class.
   
Q I missed my class or workshop. Can I get a refund?
A No. You must cancel before the deadline. Read more under the refund policy.
   
Q How do I drop or cancel a class?
A Log in to your account and under ‘My Account’ click on ‘My Course Information.’ Then click ‘Request Drop.’
   
Q If I request a drop, will I receive a refund?
A I your drop request is received before the refund deadline, the credit card used to purchase the course will be credited the full amount. Please read our refund policy.
   
Q Can I just show up to the class and register later?
A No. All students must register in advance.
   
Q How do I update my information?
A Under ‘My Account’ select ‘Update Profile’
   
Q How do I know if my class is cancelled?
A We will email and/or call all students at the contact information provided upon account creation. In the case of inclement weather, please check the main college web page at www.mhcc.edu.